Practice Director

JobSnob
Pay range
$100K - $150K
Job type
Full Time
Location
Chicago
IL

Job Description

We’re building a new kind of medical spa—modern, approachable, and rooted in clinical excellence. Our flagship location in Chicago is set to open soon, and we’re looking for a hands-on, operations-minded Practice Director to help bring our vision to life. This is a foundational leadership role with long-term growth potential as the company scales.

The Practice Director will oversee daily operations from pre-opening through full-scale service delivery. This role is responsible for both clinical and administrative functions, ensuring smooth execution across all areas of the business. The ideal candidate is process-oriented, team-focused, and committed to delivering exceptional client experiences.

Key Responsibilities:

Pre-Opening / Startup

  • Support clinic setup, licensing, and vendor coordination
  • Help define workflows, the patient journey, and standard operating procedures
  • Assist in initial hiring and onboarding of staff

Team Leadership

  • Hire, train, and supervise clinical and administrative teams
  • Build staff schedules that align with client demand and team capacity
  • Conduct regular team meetings, performance reviews, and individual coaching

Operations & Client Experience

  • Oversee daily operations of the front desk and treatment rooms
  • Monitor appointment flow and address client concerns professionally
  • Ensure consistency in service quality and client experience

Financial & Inventory Oversight

  • Assist with budgeting, tracking expenses, and reporting on revenue goals
  • Oversee inventory for skincare products, injectables, and medical supplies
  • Ensure accurate billing, payment processing, and membership program management

Marketing & Growth

  • Collaborate with the marketing team on local campaigns and in-house events
  • Track KPIs and identify opportunities to improve service offerings or scheduling efficiency

Compliance & Industry Standards

  • Ensure compliance with all local, state, and federal regulations
  • Stay up to date on industry trends and introduce ideas aligned with brand positioning

Qualifications:

  • 3–5+ years of experience in a medspa or boutique healthcare environment
  • Strong leadership and team development skills
  • Excellent communication and customer service instincts
  • Comfortable with EMR, POS, and scheduling platforms
  • High attention to detail and a calm, solutions-oriented approach
  • Interest in long-term growth within a scaling organization

Compensation:

Competitive salary, performance-based incentives, benefits, and long-term growth potential with equity potential.

Key Responsibilities

  • Support clinic setup, licensing, and vendor coordination
  • Assist with budgeting, tracking expenses, and reporting on revenue goals
  • Ensure compliance with all local, state, and federal regulations
  • Track KPIs and identify opportunities to improve service offerings or scheduling efficiency
  • Ensure consistency in service quality and client experience
  • Hire, train, and supervise clinical and administrative teams

Qualifications

  • 3–5+ years of experience in a medspa or boutique healthcare environment
  • Strong leadership and team development skills
  • High attention to detail and a calm, solutions-oriented approach
  • Comfortable with EMR, POS, and scheduling platforms
  • Interest in long-term growth within a scaling organization

Browse All Applicants

Carly Booser
Aesthetic Sales Director/Executive
I am a driven and passionate medical and aesthetic professional with strong leadership, sales and business skills. Most recently, I was the Director of Aesthetics building a medical spa and plastic surgery office from bones to a flourishing business creating all policies and procedures, handling all ordering and inventory, hired the entire staff, created the business ethos and branding, implemented all POS, EMR and CRM systems, and more. I have strong relationships in this industry and know all aspects of a medical spa from back end, to marketing, to lasers and more.
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Caitlin Connolly
Aesthetic Sales Manager
Dedicated and results-driven aesthetic industry professional with a proven track record in biologics, capital equipment, and practice development. Adept at managing full product lifecycles, training clinical teams, and crafting go-to-market strategies that drive both revenue and patient outcomes., Experienced in leading sales expansions, launching new technologies, and supporting providers through hands-on education, ROI modeling, and marketing execution. Known for building strong, lasting partnerships with plastic surgeons, dermatologists, and med spas — driving brand loyalty and long-term growth.
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Simone Webb
Practice Manager
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Evita Ortiz
Practice Manager
I'm a brand and operations strategist with experience in dermatology and medical aesthetics, focused on elevating practices through thoughtful systems and creative leadership. I bring a blend of strategic clarity, emotional intelligence, and aesthetic insight to every layer of the patient and team experience. My work is both tactical and creative, spanning staff development, internal workflows, patient communication, and brand-aligned marketing with the goal of creating a practice that runs smoothly and feels intentional at every touchpoint.
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Sheena Cortez
Aesthetician
View profile

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