Medical Spa Manager

Position: Medical Spa Manager (Full-Time)

Location: Pensacola, FL

Employer: The Skin Care Center at Gulf Coast Plastic Surgery

Are you a visionary leader with a passion for wellness, aesthetics, and business excellence? We are seeking a Medical Spa Manager to oversee the operations of our high-volume, state-of-the-art medical spa located in the heart of beautiful Pensacola, Florida. Our 7,500 sq. ft. facility is home to a team of experienced providers offering the latest in medical-grade skincare, injectables, and advanced technologies.

About Us:

The Skin Care Center at Gulf Coast Plastic Surgery is a premier destination for cutting-edge aesthetic treatments. Our expert team includes seven advanced practice providers (NPs and PAs) and four licensed aestheticians, delivering results-driven care in a luxurious, client-focused setting.

Services & Technologies:

We offer a comprehensive range of treatments including:

• Medical-grade skincare products and chemical peels
• Neuromodulators, fillers, and biostimulators
• HydraFacial, Glo2 Oxygen Facial, Diamond Glow
• CoolPeel laser, RF microneedling, Sciton BBL HEROic
• ClearV for veins, Contour TRL for skin resurfacing
• Tattoo removal, miraDry, Ultherapy
• CoolSculpting and CoolTone

Position Summary:

The Medical Spa Manager will lead a team of ~20 staff members, including administrative, aesthetic, and clinical personnel. You’ll play a key role in daily operations, team development, client satisfaction, and business performance. Reporting to the ownership, you will drive innovation, implement strategic initiatives, and ensure a high standard of care and service.

Key Responsibilities:

• Oversee hiring, training, coaching, and performance management of ~20 employees
• Lead and motivate staff through team meetings, performance reviews, and incentive programs
• Ensure exceptional client experience by resolving concerns and monitoring service quality
• Manage scheduling, supplies, vendor relationships, and general day-to-day spa operations
• Handle payroll, bill payments, and financial reporting (including P&L, KPIs)
• Present monthly performance reports and strategic recommendations to ownership
• Research new treatments, products, and workflow improvements
• Ensure ongoing education, certifications, and regulatory compliance
• Organize regular staff meetings by department to foster collaboration and address feedback
• Track costs and efficiencies related to labor, consumables, and product usage
• Oversee training plans for new hires and new technology rollouts
• Attend spa industry meetings and implement relevant insights

Qualifications:

Required:

• Bachelor’s degree in Business, Healthcare, Finance, or related field
• 3–5 years’ experience in a management role within a medical spa or healthcare-related business

Preferred:

• Strong understanding of aesthetic treatments and procedures
• Proficiency with Microsoft Office Suite, QuickBooks, and industry-specific software
• Knowledge of healthcare safety standards and spa regulations
• Excellent interpersonal, communication, and leadership skills
• Proven ability to multitask, problem-solve, and manage time effectively
• Customer service-oriented and team-focused

What We Offer:

• Competitive salary based on experience
• 401(k) with employer match
• Health and dental insurance
• Generous employee discounts on services
• Complimentary cosmetic surgery procedures (per office policy)
• 3–4 weeks of paid vacation plus paid holidays
• Bonus opportunities tied to profit
• Paid travel and expenses for approved industry conferences and training

Location Bonus:

Live and work in Pensacola, FL—a charming coastal city known for its sugar-white beaches, emerald waters, and thriving downtown. Our spa is centrally located in a newly renovated, modern facility offering a top-tier work environment.

How to Apply:

If you’re a dynamic, strategic leader ready to take on a pivotal role in a fast-paced, high-end medical spa, we’d love to hear from you. Apply now and bring your expertise to a team that values innovation, professionalism, and exceptional client care.