Kristen Elrod

Experienced operations and client experience leader with a background in managing high-performing teams, streamlining systems, and driving business growth in fast-paced, service-oriented environments. I specialize in team development, process improvements, and customer retention strategies that elevate service quality and improve efficiency. With a foundation in wellness and coaching, I bring a client-centered, empathetic leadership style, combined with a data-informed, results-driven approach to managing people, operations, and performance.