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Surgical Sales Consultant
Job Info
Job Description
We perform state-of-the-art cosmetic surgery, which includes but is not limited to facial plastic surgery and hair restoration. The Surgical Sales Consultant (SSC) will engage in phone inquiries and face-to-face interactions with potential and/or current patients from initial inquiry to follow-up. The SSC will be responsible for managing patient inquiries, surgical and non-surgical sales, and helping in all aspects of scheduling these patients. As a part of this process, the SSC will educate patients on proposed plans, including payment options. In addition, this position will be responsible for managing interactions with patients both in the pre-and post-operative phase of the patient's journey. The SSC will work in conjunction with the physician(s) and practice manager in establishing and achieving agreed upon goals.
Key Responsibilities
- Surgical and Non-Surgical Procedure Sales
- Respond to inquiries regarding procedures (cosmetic surgery/Procedures)
- Retain patients by recommending other services such as non-surgical treatments and skincare consultation
- Maintain contact with patients throughout the entire experience to ensure a positive experience
Qualifications
- 1-2 years of work experience in plastic surgery or Medical Office
- Ability to exert subtle motivation and influence
- Proven track record in meeting and/or exceeding goals
- Superior written and verbal communication skills
- Excellent interpersonal skills and is energetic, reliable, and Flexible
- Strong attention to detail, ability to multi-task and organize
Benefits and Other Compensation Notes
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