Practice Manager

Overview

A leading plastic surgery practice in Oklahoma City, offering cosmetic surgery and medspa

services, is seeking an experienced Practice Manager to lead its day-to-day operations. This

leader will oversee the HR, clinical and front desk teams, keep the practice compliant and

financially strong, and build an engaged, patient-centered culture. The ideal candidate leads

with compassion, is deeply process oriented, and enjoys partnering with ownership to grow the

business.

Key Responsibilities:

Leadership and People

 Provide direct oversight and leadership of the HR, clinical and front desk departments,

aligning every team with practice goals and consistent operating standards.

 Manage the full employee lifecycle in partnership with ownership: recruiting, onboarding,

training, performance management, corrective action and separation.

 Develop, implement and maintain HR policies and the employee handbook in compliance

with federal, state and local employment laws.

 Oversee payroll administration, benefits enrollment, PTO tracking and employee records.

 Foster a positive, accountable culture through regular department meetings, performance

reviews and professional development, and keep the team engaged.

Operations and Patient Experience

 Direct daily clinic operations, including staff scheduling, workflow optimization, patient flow

and resolution of operational bottlenecks.

 Supervise front desk operations, including patient scheduling, check-in and check-out,

insurance verification and patient communication standards.

 Oversee facility safety, emergency preparedness, equipment maintenance schedules,

vendor contracts and physical plant readiness.

Compliance

 Maintain AAAHC compliance as it relates to employee files and disaster preparedness.

 Ensure compliance with OSHA, HIPAA, CLIA, CMS and applicable state requirements,

including staff training, drills, logs and reporting.

 Ensure financial compliance, including billing, coding and reimbursement regulations, anti-

kickback and Stark Law requirements, and proper handling of patient financial information.

Financial Performance

 Own the budget process and budget performance, partnering with ownership and outside

accountants on financial reporting, KPI tracking, expense management, and revenue and

cost-savings opportunities.

 Oversee accounts payable, accounts receivable, daily reconciliation, bank deposits and cash

handling controls.

 Monitor billing and collections, audit charge capture and coding accuracy, and oversee

resolution of denials, refunds and credit balances.

 Meet monthly with medspa providers to review revenue production and put processes in

place to grow it.

Qualifications

 Minimum of 5 years of relevant experience in medical practice management or healthcare

operations.

 Proven leadership of multiple departments, including HR, clinical and front office teams.

 Working knowledge of HR practices, payroll and benefits administration, and employment

law.

 Experience with healthcare compliance, including OSHA and HIPAA; AAAHC, CLIA and CMS

experience is a strong plus.

 Strong financial acumen: budgeting, AP/AR, reconciliation, KPI reporting and billing and

collections oversight.

 Plastic surgery, cosmetic surgery or medspa experience is preferred.

 Compassionate, process-driven leader who communicates clearly with physicians, staff and

patients.

 Available on site Monday to Friday, 8:00am to 5:00pm, with occasional after-hours meetings

or calls.