Patient Coordinator

Position: Patient Coordinator

Our premier medical aesthetics clinic in Birmingham, MI is hiring a full-time Patient Coordinator with leadership experience. This role is ideal for candidates seeking high-growth patient coordinator jobs in Birmingham, Michigan, who bring energy, emotional intelligence, and professionalism to every patient interaction.

We are known throughout Birmingham, MI for delivering exceptional aesthetic results, building long-term client relationships, and fostering a team culture focused on results and integrity.

Key Responsibilities

• Serve as the primary patient care coordinator for all in-clinic experiences, ensuring clients feel supported from consultation to post-treatment.
  
• Deliver expert education on aesthetic treatments, explain procedures clearly, and personalize care plans for each patient.
  
• Promote and sell high-value services by demonstrating how each treatment supports patient goals - improving conversion and client satisfaction.
  
• Manage front-office and back-office functions, including scheduling, inventory, payment processing, and EMR documentation.
  
• Build and nurture lasting relationships with local clients, following up post-treatment and maintaining engagement.
  
• Represent our clinic at local wellness expos, community events, and through outbound marketing across Birmingham.
• Maintain thorough knowledge of all services offered at our clinic, including skincare brands like SkinCeuticals, SkinMedica, Obagi, and NeoCutis.
  

Required Qualifications

• Minimum 3 years of experience in aesthetic sales, patient coordination, or licensed medical esthetician roles.
  
• Strong familiarity with Birmingham’s local market and experience building patient loyalty in the region is a plus.
  
• Excellent communication skills, a proactive attitude, and a proven record of exceeding sales targets in a Birmingham-area clinic or wellness center.
  
• Solid understanding of patient coordinator responsibilities, including customer service, clinical documentation, and product knowledge.
  

Compensation & Benefits

• Patient coordinator salary range: $50,000–$100,000 per year (base + bonus)
  
• Full health, dental, and vision benefits
  
• 401(k) retirement plan
  
• 10 paid vacation days + 4 PTO days in the first year
  
• 6 paid holidays including Christmas, New Year’s Day, and July 4th
  
• Free and discounted services at our med spa
  
• Generous employee discounts on top skincare products
  
• Company-sponsored training and continuing education in aesthetics
  
• A strong culture of collaboration and professional growth within our Birmingham team

Apply Today

If you're ready to step into a high-impact patient care coordinator job at one of the most reputable clinics in the area, this role offers unmatched career potential.

Apply now to become a key member of our Birmingham aesthetic team and start making a lasting difference in patient lives.