Patient Care Coordinator/Esthetician

Patient Care Coordinator / Licensed Esthetician

Medical Aesthetics & Wellness Practice

Mission Valley — San Diego, CA

Schedule: Tuesday–Friday; in person

Pay: Starting at $24/hour depending on experience

Additional compensation: Team bonus eligibility after 90 days, subject to program terms

About the Opportunity

Our practice is seeking a personable, organized, and motivated Patient Care Coordinator / Licensed Esthetician to join our Mission Valley team.

Our practice brings together aesthetics, skincare, and wellness with a thoughtful, personalized approach to patient care. We’re looking for someone who enjoys creating an exceptional patient experience, keeping a busy clinic organized, and building lasting client relationships.

This is a combined position with meaningful responsibilities in both front-office operations and esthetician services. You’ll help patients feel welcomed and supported while actively building your esthetician clientele within the practice. Administrative responsibilities remain an essential part of the role as your treatment schedule grows.

What You’ll Do

Patient Experience & Front Office

• Welcome patients and manage check-in, checkout, scheduling, confirmations, and follow-up.
• Respond promptly and professionally to calls, texts, emails, and prospective patient inquiries.
• Follow up with interested leads, answer questions using approved information, and help patients take the next step toward booking.
• Maintain accurate patient records, intake forms, consents, and referral information.
• Explain services, pricing, memberships, packages, and approved financing options, including PatientFi.
• Review invoices with patients before treatment and process payments accurately.
• Coordinate with providers to support smooth patient flow and promptly communicate patient concerns.
• Prepare new-patient folders, educational materials, and sample bags.

Esthetician Services & Client Growth

• Perform approved facials, superficial peels, and other skincare services within your license, training, and clinic protocols.
• Educate patients about skincare products, home care, and appropriate follow-up.
• Build a returning clientele through excellent service, consistent follow-up, rebooking, and approved outreach and social media posting.
• Recommend appropriate products, packages, and complementary services while respecting each patient’s needs and preferences.
• Maintain treatment documentation, sanitation standards, and clean, prepared treatment rooms.
• Work toward established goals for bookings, retention, retail sales, and patient experience.

Marketing & Clinic Support

• Participate in social media content, including educational posts, short videos, and service highlights.
• Support your professional presence and promote your services through approved practice branding and marketing channels during paid work time.
• Collaborate with the team on promotions and practice events.
• Receive, unbox, organize, stock, and count inventory; report discrepancies and low stock to the designated manager or provider.
• Monitor expiration dates and keep reception, retail, and treatment areas organized.
• Complete opening, closing, and daily operational tasks.

What We’re Looking For

• An active California esthetician license in good standing.
• Strong communication, customer service, and organizational skills.
• Confidence discussing pricing, skincare products, and treatment packages.
• Initiative and a willingness to actively build a clientele.
• Comfort participating in social media and creating professional content.
• Attention to detail and the ability to manage competing priorities.
• Reliability, accountability, and a collaborative approach.
• Comfort learning scheduling, electronic records, and payment systems.
• Consistent Tuesday–Friday availability, with occasional training or coverage at our Alpine location on Monday's.

Experience in a medical spa, skincare practice, patient coordination, or a similar service-focused setting is preferred. Familiarity with Electronic Charting (Podium) and professional skincare lines such as Epicutis and SkinBetter Science is a plus.

What We Offer

• Hourly compensation for treatment, administrative, training, and required marketing time.
• Team bonus eligibility after 90 days under the practice’s bonus program.
• Role-specific onboarding and training.
• Collaboration with experienced aesthetic and wellness providers.
• The opportunity to develop your skills and build a loyal clientele within a growing practice.

How to Apply

Please submit your résumé and a brief introduction explaining your relevant experience, availability, and interest in this combined role. You’re welcome to include a professional skincare portfolio or business social media account.

Our practice is an equal opportunity employer.