Lead Surgical & Patient Care Coordinator – Plastic Surgery in Beverly Hills

We are a unique and growing premier Oculofacial Plastic Surgery practice in Beverly Hills seeking a Lead Surgical & Patient Care Coordinator to oversee the daily operations of our boutique office and help deliver an exceptional patient experience. As one of the top patient care coordinator jobs in the area, this role is ideal for someone who excels in both organization and patient-facing responsibilities.

This hybrid role blends day-to-day operations, surgical scheduling, and patient-facing responsibilities. The ideal candidate is organized, proactive, and personable – someone who takes ownership, communicates clearly, and thrives in a fast-paced yet detail-oriented environment. Candidates who have explored patient coordinator jobs, surgical coordinator jobs, or medical office coordinator jobs will find this position particularly aligned with their skill set.

This position is ideal for someone currently working in private plastic surgery, boutique medspa, dermatology, or cosmetic surgery practice with experience in treatment plan coordination and patient conversion.

You’ll serve as the central hub of our practice, coordinating surgical cases, managing the schedule, leading staff, and ensuring every patient interaction reflects the warmth and excellence our brand is known for. This includes responsibilities similar to surgery scheduler jobs and front office coordinator jobs, while maintaining the elevated experience expected in Beverly Hills.

Why Join Us

• Unique opportunity to work in a high-end, physician-owned boutique surgical practice
• Work alongside an internationally recognized Oculofacial Plastic Surgeon
• Participate in shaping patient experience standards and practice operations
• Contribute to a culture that values integrity, excellence, and team collaboration
• Long-term role with potential to grow into practice leadership and expand involvement in surgical coordination and patient experience strategy

Compensation & Benefits

‍Compensation will be tailored to experience and may include base salary plus performance incentives. Benefits may include PTO, paid holidays, health coverage, and procedure discounts.

Responsibilities

• Manage daily office operations and support clinical workflow
• Serve as the main point of contact for patient communication
• Schedule consultations, in-office procedures, and surgeries
• Coordinate with surgery centers, manage consents, and obtain prior authorizations
• Oversee surgical calendar, pre-op/post-op logistics, and patient readiness
• Support and supervise staff, training, and performance
• Monitor patient conversions and maintain active follow-up systems
• Assist with inventory, vendor relations, and practice upkeep
• Handle patient billing questions and liaise with the billing team
• Maintain strict compliance with HIPAA and confidentiality protocols
• Assist with pre- and post-operative care (including photography and patient education)
• Support marketing and content creation (photography, videography, Instagram/TikTok posts, and email campaigns)
• Contribute to a clean, positive, and collaborative team environment

Qualifications

• 1–2 years of experience in a plastic surgery, dermatology, or aesthetic practice
• Exceptional organizational and multitasking skills
• Excellent written and verbal communication skills
• Strong attention to detail with a proactive, solution-oriented mindset
• Tech-savvy; proficient in Google Workspace and Microsoft Office
• Professional appearance and ability to stay composed under pressure
• Bachelor’s degree preferred
• Based in the Los Angeles area or within reasonable commuting distance‍