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Patient Care Coordinator
Job Info
Job Description
Our well-established facial plastic surgery and medspa practice in Atlanta is looking for a full-time Patient Care Coordinator to join our growing team. This position is perfect for someone who enjoys creating meaningful patient experiences, has strong organizational skills, and thrives in a professional, high-energy environment.
We pride ourselves on exceptional results, genuine relationships, and a team culture built on respect, collaboration, and excellence.
Compensation & Benefits:
• Salary range: $45,000–$80,000 annually (base + bonus structure) - pay structure will be based on qualifications and experience
• Health, dental, and vision insurance
• 401(k) retirement plan
• Paid time off and holidays
• Discounted procedures and skincare products
Join Our Team
This is your opportunity to grow with one of Atlanta’s leading aesthetic practices. If you’re passionate about patient care and excited to be part of a supportive, high-performing team, we’d love to hear from you.
Key Responsibilities
- Act as the main point of contact for patients, ensuring every step of their journey—from consultation through follow-up—is seamless and supportive.
- Present treatment options and quotes in a professional, approachable way that helps patients feel confident in their decisions.
- Follow up consistently to nurture patient relationships and encourage treatment conversions.
- Manage daily front- and back-office functions, including scheduling, EMR documentation, payments, and inventory. • Stay up to date on our full service menu and professional skincare lines, such as Jan Marini Skin Research, NeoCutis, EltaMD, and AlumierMD
- Build long-term trust by maintaining contact with patients after their treatments and ensuring continued satisfaction.
- Provide ongoing education about both surgical and non-surgical procedures, tailoring recommendations to each patient’s needs and goals.
Qualifications
- At least 1 year of experience in aesthetic sales, plastic surgery, surgical coordination, or a related patient care role.
- A proactive, detail-oriented mindset and the ability to handle multiple priorities in a fast-paced environment.
- Strong interpersonal and communication skills with a proven ability to connect with patients and build loyalty.
- Familiarity with the Atlanta market is a plus.
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