Medical Assistant

Company Description

We are a multi-award winning medical aesthetics experience based in beautiful Marin County, CA on a mission to inspire confidence so that our patients can lead happier, more fulfilling lives. Our unique brand has been described as “lightning in a bottle”; we are the “tox mill” antithesis.

Our women-led organization is growing quickly and seeking a smart, organized, fun, and initiative-taking Medical Assistant. Candidate must be passionate about the aesthetics industry and excited to learn and grow with a nimble entrepreneurially spirited team. When you join us, you become part of our family and best in class culture. If you are a resourceful self-starter with a passion for aesthetics, this may be a dream opportunity for you. Since opening our doors in 2022 we have experienced YoY growth and are on track to cross the next million dollar milestone.

Our Values:

SOUL: We lead from the heart and consider every patient interaction an opportunity to form deep-seated relationships that withstand the test of time.

SAFETY: We are a medical practice first; safety and privacy are paramount.

INTEGRITY: We are all the faces of the company. Our behaviors in public and private have the potential to elevate or undermine our brand. Every person deserves to look and feel like the best version of him or herself and it is our RESPONSIBILITY to get them there.

ALL IN: Each team member plays an active entrepreneurial and intrapreneurial role in the success of our company and ourselves. We are all responsible for providing best-in-class patient outcomes, delivering an incomparable experience, and perpetuating company growth.

TEAMWORK & COLLABORATION: We foster a positive, respectful, and FUN collaboration centric environment that celebrates each other’s successes as our own. Teamwork, professionalism, and kindness are at the core of how we interact.

Position Overview:

As a Medical Assistant, you will play a vital role in patient care and support within our practice. You will assist our medical team in providing high-quality aesthetic treatments and ensure that patients feel comfortable and informed throughout their visit. Your responsibilities will include both clinical and administrative tasks, contributing to a smooth and efficient workflow.

Key Responsibilities:

• Patient Care: Assist with patient intake by gathering medical histories, reviewing consent forms, providing patient comfort when necessary (and recognizing when it’s needed), and documenting patient information accurately.
• Assisting Procedures: Support the medical team during aesthetic treatments and procedures by preparing equipment, materials, and patient care areas. Turning over and cleaning rooms efficiently. Drawing blood for PRF treatment
• Patient Education: Provide patients with information regarding treatment plans, reviewing consent forms, pre- and post-care instructions, and answer any questions they may have. Review retail skincare products and put together skincare routine cards.
• Administrative Support: Ensure patient records are maintained accurately and confidentially. Ensure patient charts are closed by end of week
• Inventory Management: Assist in managing medical supplies and equipment inventory, ensuring all necessary items are stocked and prepared for procedures. Ensure product charted matches product added as consumed which matches remaining product in fridge.
• Collaboration: Work closely with the clinicians to ensure seamless patient flow and excellent patient experiences. Constant monitoring of front office and patient rooms to ensure needs are met where back log is most present.
• Compliance: Uphold safety and hygiene standards in accordance with healthcare regulations, ensuring a clean and safe environment for patients and staff.
• Appointment Management: Schedule, confirm, and manage patient appointments efficiently using our scheduling software. Ensure that the appointment calendar is organized, optimized, and up-to-date.
• Payment Processing: Handle patient payments and inquiries accurately and confidentially.
• Front Desk Organization: Maintain a clean, organized, and welcoming front desk area. Ensure that all necessary materials, forms, and supplies are readily available.
• Communication: Collaborate effectively with the team to relay important patient information and ensure seamless patient flow.

Qualifications:

• Previous experience as a Medical Assistant or in a similar clinical role is required; experience in medical aesthetics is a plus.
• Certification from an accredited Medical Assistant program is preferred.
• Strong interpersonal skills and the ability to communicate effectively with patients and team members.
• Proficient in electronic health record (EHR) systems and basic computer applications.
• Strong organizational skills with attention to detail, and the ability to multitask in a fast-paced environment.
• Knowledge of medical terminology and procedures related to aesthetic treatments is an advantage.
• A commitment to patient confidentiality and compliance with HIPAA regulations.
• A positive attitude, professional demeanor, and a passion for providing exceptional patient care.