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Front Office Coordinator
Job Info
Job Description
About Us
We are a premier, boutique destination in Dallas & the Park Cities, led by a renowned cosmetic gynecologic surgeon dedicated to empowering women through intimate health, hormone wellness, and aesthetic care. Our mission is simple: to make every woman feel supported, confident, and completely at ease in her body.
Our all-female provider team, warm and judgment-free environment, and science-backed treatments come together to offer a truly transformative experience for every patient who walks through our doors.
About the Role
We’re looking for a warm, polished, and highly personable Patient Concierge / Front Office Coordinator to welcome patients, support their treatment journey, and help create a luxury experience from the moment they walk in.
This is an ideal role for someone who:
- Loves engaging with patients
- Enjoys being the “first impression” of a practice
- Has experience in aesthetics, wellness or other related field
- Wants to grow their career in the medical aesthetic/wellness space
You’ll play an essential role in keeping our practice running smoothly, supporting both the patient experience and day-to-day operations.
Key Responsibilities
- Greet patients warmly and ensure they feel welcomed, valued, and cared for
- Assist patients with check-in/check-out, scheduling, forms, and membership or treatment questions
- Answer phones, emails, and messages with clarity and professionalism
- Support providers by preparing rooms, helping with patient flow, and coordinating daily schedules
- Provide basic education on treatments, services, and skincare products (training provided)
- Assist with light sales tasks such as introducing promotions or products, but with a supportive, consultative approach
Qualifications
- 1–2+ years of experience in a front desk, or patient-facing role
- Experience in aesthetics, beauty, dermatology, plastic surgery, spa, or wellness strongly preferred
- Exceptional communication, listening, and interpersonal skills
- A polished, warm, and professional demeanor
- Highly organized, detail-oriented, and able to juggle multiple tasks smoothly
- A team player with a positive attitude and desire to grow within the medical aesthetics field
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