Front Office Coordinator

About the Role

Our Office is a luxury cosmetic dermatology clinic founded by a Harvard-trained, double board-certified dermatologist. We specialize in cosmetic dermatology, regenerative medicine, and personalized patient care. The front office coordinator team is the heartbeat of our clinic, setting the tone for a warm, high-touch experience from start to finish.

We’re hiring a Front Office Coordinator who’s polished, proactive, and confident managing patient flow and front desk operations. This role is ideal for someone seeking front office coordinator jobs who thrives in a fast-paced, boutique clinical setting and enjoys being at the center of the action. If you’ve been searching for a detailed front office coordinator job description, this opportunity outlines both the professional responsibilities and growth potential.

What You’ll Do

Patient Experience & Front Desk Flow

• Greet and check in patients warmly and professionally
• Manage check-out, including payment collection and follow-up scheduling
• Provide basic service information and guide patients through their visit
• Assist with patient photography, capturing and organizing before-and-after photos

Communication & Scheduling

• Answer phones, texts, and emails promptly with accurate, kind responses
• Maintain the appointment schedule and assist with calendar coordination
• Support provider and patient messaging using our EMR (Prospyr)

Clinic Operations Support

• Coordinate patient room assignments and provider availability, acting as the communication hub to ensure smooth transitions between front and back of office
• Maintain a tidy, well-stocked front-of-house and retail area
• Monitor retail inventory and restock displays as needed
• Collaborate with the clinical and leadership teams to keep daily operations running smoothly

These are the core front office coordinator duties you will oversee as part of this role.

What We’re Looking For

• 2+ years of experience in a front office or concierge role, preferably in a med spa, dermatology, or plastic surgery setting
• Tech-savvy, with confidence using Mac OS and EMRs (we use Prospyr)
• Strong communicator with a friendly, professional demeanor
• Highly organized, detail-oriented, and able to multitask gracefully
• Familiarity with aesthetic services and skincare (or willingness to learn quickly)

This is an excellent opportunity for anyone seeking a medical front office coordinator position. Candidates who meet the requirements outlined in this medical front office coordinator job description will thrive in our fast-paced environment.

Schedule & Location

• Full-time, in-person in Encinitas, CA
• Hours: Monday–Friday, 10am–6pm, with occasional Saturdays as needed

Compensation & Benefits

• $23–$28/hr, depending on experience and qualifications
• Access to aesthetic treatments, skincare discounts, and wellness perks
• 401(k) with employer match, available after a 90-day probationary period
• Opportunities to grow into coordinator or operations-focused roles
• Supportive, high-performing team culture with direct mentorship
  

Additional Information

Our office is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We do not discriminate based on race, religion, color, national origin, gender identity, sexual orientation, age, disability, or any other legally protected status.

Only candidates who meet the qualifications for this role will be contacted for next steps.

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