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Front Desk Sales Representative
Job Info
Job Description
We are seeking an outgoing, friendly, and sales-driven Front Desk to be the face of our clinic. This key role blends exceptional customer service with strong communication and retail skills to ensure every guest feels welcome, informed, and cared for.
The ideal candidate is highly personable, organized, and comfortable with sales and performance goals. They must be eager to learn about all the services, treatments, and products we offer so they can confidently educate and guide clients. Proficiency with scheduling software, point-of-sale systems, and multitasking in a fast-paced environment is essential. Experience in a spa, wellness, or medical office setting is a plus.
Perks of joining our team:
- Employee discounts on services and products
- Commission and performance-based bonuses
- Supportive, team-oriented work environment
- Growth and advancement opportunities
Key Responsibilities
- Greet and check in patients warmly and professionally
- Answer phone calls, schedule appointments, and respond to inquiries
- Educate clients on services, memberships, and promotions
- Upsell products, packages, and treatments based on client needs
- Maintain cleanliness and presentation of the front desk and lobby area
- Ensure proper documentation and records management
Qualifications
- Minimum 2 years of sales experience
- Minimum 1 year of receptionist experience
- Excellent communication and interpersonal skills – must be friendly, professional, and confident
- Strong multitasking and organizational abilities
- Ability to handle sensitive client information with discretion
- Team-oriented and dependable
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