Front Desk Coordinator / Receptionist | Hair Removal & Skincare MedSpa – Chicago, IL

With two busy locations and a third on the way, we’re expanding our front desk team and looking for a polished, reliable Front Desk Coordinator / Receptionist to deliver an exceptional client experience and keep our operations running smoothly.

We specialize in permanent hair removal using electrolysis and laser, along with advanced skin treatments and professional-grade skincare. Our Chicago med spa is known for providing personalized, results-driven care in a calm, professional, and welcoming environment.

This is an excellent opportunity for candidates searching for front desk coordinator jobs or receptionist jobs in Chicago who are passionate about client service in a luxury spa setting.

About the Role

This position will be responsible for handling phone calls, text messages, and appointment scheduling for multiple locations. You’ll ensure every client interaction is smooth, professional, and reflects the high standard of care our practice is known for. If you’ve been looking for medical receptionist jobs or spa receptionist jobs in Chicago, this role offers an exciting and rewarding environment with room to grow.

Key Responsibilities

• Greet clients warmly and check them in/out for appointments
• Answer phone calls, emails, and text messages for all locations promptly and professionally
• Schedule, confirm, and adjust appointments accurately for multiple providers across all locations using our scheduling software
• Process payments and manage retail transactions and packages
• Maintain accurate client records, intake forms, and consents
• Educate clients on available treatments and products as appropriate
• Ensure the reception area is clean, organized, and client-ready
• Coordinate daily flow with providers to keep appointments on track
• Light housekeeping tasks when needed

Ideal Candidate

• 2–3+ years of front desk experience, ideally in a med spa, clinic, salon, or similar setting
• Comfortable managing communication and scheduling for multiple locations
• Professional, friendly, and customer-focused
• Strong organizational skills and attention to detail
• Calm under pressure and able to multitask efficiently
• Familiar with (or excited to learn about) electrolysis, laser hair removal, and skin care treatments/products
• Experience with scheduling platforms (or are tech-savvy and quick to learn)
• Reliable transportation

Whether you’re exploring med spa receptionist jobs or front desk receptionist jobs Chicago, this is a chance to join a growing team in one of the best-rated spas in Chicago, IL.

Perks & Benefits

• Competitive pay and growth opportunities
• Staff discount on treatments and retail products
• Positive, team-oriented work culture
• Opportunity to grow with an expanding brand

Qualifications

• 2–3 years of front desk experience, ideally in a med spa, clinic, salon, or similar setting
• Professional, friendly, and customer-focused
• Strong organizational skills and attention to detail
• Familiar with (or excited to learn about) electrolysis, laser hair removal, and skincare treatments/products
• Experience with scheduling platforms (or are tech-savvy and quick to learn)
• Calm under pressure and able to multitask efficiently

If you’re looking for receptionist jobs in Chicago IL or front desk coordinator jobs where you can grow your career in a professional medical spa, we’d love to hear from you. Join our Chicago team and help create an exceptional experience for every client.