Front Desk Concierge
Job Info
Job Description
Front Desk Concierge – Beverly Hills, CA
Join a high-end aesthetic clinic led by a renowned board-certified plastic surgeon in the heart of Beverly Hills. This concierge front desk role offers the opportunity to work in a private, boutique setting known for discretion, elegance, and 5-star patient care. Our team delivers outstanding results while maintaining a drama-free, professional, and collaborative environment.
We are hiring a Front Desk Concierge who thrives in detail-oriented, fast-paced environments and understands the importance of delivering a luxury experience from the very first interaction. If you're searching for front desk concierge jobs near me that prioritize quality, service, and growth, this position is for you.
Job Overview
As the concierge front desk representative, you are the first point of contact for our patients—both in-person and by phone. You set the tone for the entire patient experience. This front desk concierge job blends high-end hospitality with medical office expertise, requiring poise, precision, and professionalism at every step.
Front Desk Concierge Duties
- Create a polished, welcoming, and luxurious experience for patients and guests
- Answer all incoming calls promptly, manage appointments, and follow up on inquiries
- Maintain accurate records, manage patient files, and process payments securely
- Support daily clinic operations to ensure seamless front desk workflow
- Coordinate with clinical staff and management to support appointment flow and patient readiness
- Maintain a clean, organized, and professional concierge front desk appearance at all times
- Anticipate patient needs and exceed expectations through proactive service
Qualifications
- Minimum of 2 years' experience in a front desk concierge, receptionist, or administrative support role (aesthetic, plastic surgery, or luxury medical setting strongly preferred)
- Excellent communication skills—both verbal and written—with a polished, professional demeanor
- Highly organized and capable of multitasking in a fast-paced, high-touch setting
- Comfortable using scheduling systems, patient management platforms, and office technology
- Proven ability to handle confidential information with discretion
- A strong front desk concierge resume includes customer service excellence, scheduling efficiency, and grace under pressure
Skills That Set You Apart
- Warm, friendly, and confident presence
- Attention to detail and ability to anticipate needs
- Knowledge of aesthetic services and plastic surgery terminology
- Strong follow-through and commitment to delivering results
- Adaptability and a proactive mindset in a team-driven setting
What We Offer
- Competitive pay based on experience
- 401(k) with company match
- Medical, dental, and vision benefits
- Paid time off and holidays
- Set schedule with excellent work-life balance
- On-site training and long-term career development opportunities
- Stable, high-performing team environment
Why Join Us?
This is not just another front desk concierge job description - it’s a chance to become an integral part of a high-profile aesthetic team that values professionalism, teamwork, and excellence. You’ll gain direct exposure to a world-class plastic surgery practice in Beverly Hills, where luxury meets precision.
Whether you're refining your concierge front desk resume or seeking advancement in aesthetic medicine, this is the ideal opportunity to grow in a respected, supportive, and inspiring environment.
Apply now to become the Front Desk Concierge our patients remember and trust.
Key Responsibilities
- Prepare clinic and run an efficient clinic environment
- Greet patients with exceptional customer service
- Answer phone calls, schedule appointments and assist with patient questions
- Maintain patient records and paperwork
- Attend to the needs of the team and patients
- Act as a team player for any tasks that are needed
Qualifications
- Two or more years of experience as a receptionist or similar role is preferred
- Excellent communication skills with a commitment to customer service
- Strong work ethic and positive attitude
- Familiar with computers and scheduling software
- Excellent multi-tasking skills
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