Clinic Manager

About the Opportunity

An established, upscale medical aesthetics organization is seeking an experienced Clinic Manager to oversee daily operations, lead a high-performing team, and support continued business growth. This opportunity is ideal for a motivated leader with a background in medical aesthetics, spa management, luxury retail, hospitality, or a similar client-focused industry.

The Clinic Manager will play a key role in creating an exceptional client experience, developing team talent, optimizing clinic performance, and maintaining high standards for service, safety, and operational efficiency.

Key Responsibilities

• Lead and motivate the clinic team by establishing clear goals, communicating priorities, and fostering a positive, collaborative work environment.
• Oversee daily clinic operations, including scheduling, workflow management, inventory control, administrative processes, and revenue performance.
• Ensure exceptional client service by addressing feedback, resolving concerns, and promoting long-term client relationships.
• Maintain high standards for safety, regulatory compliance, and operational procedures.
• Recruit, onboard, retain, and develop a high-performing team.
• Provide ongoing coaching, training, and performance feedback to support employee growth and accountability.
• Identify opportunities to improve operational systems, policies, and procedures to enhance efficiency and service quality.
• Partner with leadership to develop strategies that support clinic growth, revenue goals, and overall business objectives.
• Perform additional responsibilities as needed to support clinic success.

Qualifications

• High school diploma or GED required; bachelor's degree strongly preferred.
• Five or more years of relevant experience in medical aesthetics, medical spa management, luxury retail, hospitality, or a comparable client-focused industry.
• Demonstrated experience leading, coaching, and developing teams to achieve performance goals.
• Strong leadership skills with the ability to motivate employees, encourage accountability, and foster a growth-oriented culture.
• Excellent organizational and time-management skills, with the ability to manage competing priorities and adapt to changing business needs.
• Strong written and verbal communication skills, including the ability to build relationships across all levels of an organization.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook, and the ability to learn new software and technology platforms.
• Flexibility to work a schedule that may include early mornings, evenings, weekends, and holidays based on business needs.

Physical Requirements

• Ability to spend extended periods sitting at a desk and working on a computer.
• Ability to stand, walk, reach, bend, kneel, and perform other routine physical activities as needed.
• Ability to occasionally lift and move items weighing up to 30 pounds.

Compensation and Benefits

The organization offers a competitive benefits package and a supportive, team-oriented work environment. Benefits may include:

• Medical, dental, and vision insurance for eligible full-time employees.
• 401(k) retirement plan with company match.
• Paid holidays.
• Employee discounts and discounts for friends and family.
• Opportunities for professional development and ongoing training.

Benefits and eligibility are subject to applicable company policies and employment status.