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Aesthetic Medical Assistant
Job Info
Job Description
We are a multi-award winning established dermatology practice serving Atlanta and the surrounding area for 40+ years. Our success comes from adhering to our vision that Everyone Deserves Healthy Skin! With 3 locations across the Atlanta area, we offer an exciting opportunity to join a dynamic and growing company dedicated to being patient focused.
Your Ability to Make a Difference:
Join us to become an integral part of a team dedicated to serving our patients. As an Aesthetic Medical Assistant, your role goes beyond medical assisting to offer world class patient experience in an exciting and fast moving environment.
We are seeking a high energy medical assistant with a passion for aesthetics and a commitment to patient satisfaction. This is not an entry-level role and we request at least 2 years assisting a medical provider in a plastics, dermatology, or medical spa. We are seeking someone that is looking for a long-term position in this role. In this position you will play an instrumental role in guiding patients through their aesthetic journey, assisting our master injectors, collaborating with the Aesthetic team, and performing medical assistant skills and duties. This role requires excellent communication skills and a willingness to spend significant time each day communicating with patients.
Benefits:
- Medical, dental, vision, disability and life insurance within 30 days
- Paid time off starting immediately
- Paid holidays
- 401K retirement plan with match after one year of employment
- Discounts on products and services
Key Responsibilities
- • Elevate Patient Experience: Follow-up by phone with all patients the day after a new procedure, return phone messages, emails, and texts from patients in coordination with other staff.
- • Patient Retention: Reviewing the next day’s schedule to make confirmation calls, rescheduling all future and follow-up appointments, reaching out to patients that may have missed an appointment.
- • Educating Patients: We set patient’s up for success by informing them of pre and post procedure instructions, answering their questions about the products and services we offer through phone, patient portal email, and text.
- • Prepared for a Frictionless Patient Experience: Prepping treatment rooms for the next days’ treatments, stocking treatment rooms, mixing Botox, Dysport, Sculptra, weekly inventory, and other duties to ensure a quality patient experience.
- • Superior Patient Service In-Clinic: Take before and after photos, get consent forms signed, documentation within our EMR system (experience with EMA is a plus!), assisting patients with rewards programs, assisting the physician by prepping injections and
Qualifications
- • 2+ years of experience in a dermatology, medspa, or plastic surgery office
- • Exceptional communication skills, both written and verbal
- • Georgia Medical Assistant License current
- • Comfortable using various computer systems and software; previous EMA experience a plus but not required
- • Dedication to maintaining and participating in a positive and collaborative work environment where we celebrate the successes of the entire team
- • Strong active listening skills—we want our patients to feel heard
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