Operations Manager – Medical Aesthetics

Full-Time | On-Site | Macon, GA

About the Role

We are seeking an experienced and highly motivated Operations Manager to lead the day-to-day operations of a growing medical aesthetics practice in Macon, GA.

Working closely with practice leadership, the Operations Manager will oversee team leadership, financial performance, client experience, compliance, scheduling, inventory, and operational strategy. This individual will serve as the key connection between leadership and the front-line team, ensuring the practice operates efficiently while delivering an exceptional client experience.

The ideal candidate is highly organized, commercially minded, proactive, and comfortable being hands-on in a growing practice.

Key Responsibilities

• Oversee all day-to-day practice operations, including facility readiness, staffing, patient flow, and overall efficiency
• Lead, support, and develop the practice team while fostering a high-performance, collaborative culture
• Create and manage staff schedules, coverage, and time-off requests
• Conduct daily facility walkthroughs and ensure the practice is fully prepared for clinical operations
• Develop, implement, and maintain SOPs related to patient intake, sanitation, checkout, workflow, and compliance
• Manage vendor relationships, purchasing, inventory, receiving, and cost control
• Monitor practice financial performance, including budgets, P&L reporting, cash flow, and operational expenses
• Track and analyze key performance indicators including revenue, retention, patient satisfaction, and staff productivity
• Identify opportunities to improve profitability, efficiency, patient retention, and overall practice growth
• Coordinate payroll processing and ensure accurate timekeeping
• Ensure adherence to applicable HIPAA, OSHA, and state medical aesthetics regulations
• Provide regular operational and performance updates to practice leadership
• Partner with leadership on strategic initiatives and help execute growth plans

Required Qualifications

• 3+ years of experience in medical aesthetics, medical spa, healthcare operations, or a related management role
• Demonstrated experience leading and developing teams in a fast-paced, patient-facing environment
• Strong financial and business acumen, including experience with budgeting, P&L reporting, and cost management
• Experience with scheduling, payroll, vendor management, and inventory oversight
• Working knowledge of HIPAA, OSHA, and applicable healthcare or medical aesthetics regulations
• Proficiency with scheduling platforms, EHR/POS systems, and standard business software
• Excellent written and verbal communication skills
• Highly organized with strong attention to detail
• A proactive, solutions-oriented leadership style with a high degree of accountability
• Ability to balance strategic thinking with hands-on execution

Why Join

• Leadership opportunity within an established and growing medical aesthetics practice
• Direct partnership with practice leadership and meaningful involvement in business strategy
• Opportunity to make a measurable impact on operations, team performance, and growth
• Collaborative, professional environment
• Monday–Friday schedule
• Full-time leadership position in Macon, Georgia