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Medical Spa Manager
Job Info
Job Description
This role was created to strengthen leadership capacity within a high-performing, established medical spa that has served patients for nearly 15 years.
As the practice has grown, there is a need for a dedicated people leader to support team performance, consistency, and accountability across a large, tenured staff.
As Medical Spa Manager, you will serve as a key member of the leadership team and act as the primary leader of day-to-day team management and culture within the practice.
In this role, you will be responsible for:
- Leading and developing a diverse, multi-disciplinary team
- Driving accountability, performance standards, and team consistency
- Supporting a high-quality patient experience through strong team leadership
- Managing interpersonal dynamics and fostering a cohesive team environment
- Ensuring alignment across staff, providers, and leadership priorities
- Identifying and implementing improvements that enhance team effectiveness and culture
This position reports directly to ownership and plays a central role in shaping team culture, leadership structure, and long-term team success.
Compensation & Benefits
Competitive base salary plus monthly bonus potential based on practice profitability and team performance.
Benefits Include
- Health Insurance
- HSA-eligible plan with employer contribution
- Simple IRA with up to 3% employer match
- Paid Time Off
- Continuing education opportunities
- Long-term growth potential as the practice expands
Schedule
- Monday-Thursday: Approximately 7:30/8:00 AM - 5:00 PM
- Friday: Approximately 7:30/8:00 AM - 12:00 PM
- Full-time, 40 hours per week
- Flexibility available based on business needs and leadership responsibilities
Who Will Thrive Here
This role is ideal for someone who enjoys leading people, solving problems, and building strong teams. You'll be successful if you're comfortable making decisions, maintaining high standards, and helping an established team continue to grow while delivering an exceptional patient experience.
Key Responsibilities
- Provide confident, calm leadership while maintaining an approachable and supportive presence for the team.
- Hold team members accountable to performance expectations while preserving strong, respectful working relationships.
- Manage interpersonal challenges and conflict resolution professionally and effectively.
- Foster a culture of excellence, consistency, and continuous improvement across all patient-facing operations.
- Make sound, independent decisions to support daily operations and team effectiveness.
- Identify inefficiencies and opportunities for improvement, and implement practical solutions that enhance workflow, patient experience, and team performance.
Qualifications
- 3+ years of leadership or management experience in a medical spa, aesthetic practice, healthcare Enviroment
- Proven experience leading teams, managing performance, and driving accountability
- Strong communication and interpersonal skills with the ability to navigate diverse personalities
- Ability to prioritize, organize, and manage multiple responsibilities in a fast-paced environment
- Professional presence with strong emotional intelligence and sound judgment in decision-making
- Experience working in or familiarity with small business environments where leaders are hands-on and cross-functional
Benefits and Other Compensation Notes
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