Medical Reception

Medical Office Front Desk Personal

Requirements:

• Strong computer, customer service, communication and organizational skills.
• Knowledge of medical supplies.
• They also must know how to interact with doctors, other professional staff.
• Greets visitors and maintains registering of patients as they enter the clinic.
• Provides phone, clerical, and data entry support including some insurance verification.
• Directs patients, visitors, and callers to appropriate parties and answers basic questions.
• Requires a high school diploma.
• Reports to a supervisor or manager.
• Must have a moderate understanding of general aspects of the job.
• May perform some administrative activities such as receiving and sending mail and packages.
• May help to complete security procedures.

Responsibilities Include:

As client-facing professionals, Medical Receptionists play a key role in representing a practice within the community. Duties and responsibilities for this role typically include:

• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Collecting patient charges for small procedures
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
• Organization and time management to manage a variety of tasks effectively
• Attention to detail to schedule patients correctly and communicate scheduling difficulties with provider
• Technological skills, such as using word processing, EMR’s, spreadsheet programs and email
• Must have knowledge of google reviews