General Manager

We are seeking a hands-on, hospitality-driven General Manager to lead the opening and ongoing operations of a new boutique property. This role is perfect for someone who thrives in creating memorable guest experiences, building a passionate team, and shaping the culture of a high-touch, service-focused property.

What We Offer

• Competitive base salary plus performance-based bonus
• Comprehensive health, dental, and vision benefits for full-time team members
• 401(k) with employer match
• Tuition reimbursement and scholarship opportunities
• Wellness and lifestyle benefits
• Family-focused programs and perks
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Key Responsibilities

Guest Experience & Operations

• Lead all day-to-day operations with a focus on personalized, high-touch service
• Set the tone for an engaging, boutique guest experience
• Monitor guest feedback and implement improvements that enhance satisfaction
• Oversee pre-opening preparations and establish operational systems and culture

Financial & Business Management

• Develop and manage annual budgets and revenue goals
• Monitor performance metrics, labor costs, and overall profitability
• Partner with sales and marketing to drive occupancy and revenue targets

Team Leadership & Culture

• Recruit, hire, and develop a dedicated, guest-focused team
• Build schedules and workflows that support both efficiency and service quality
• Lead coaching, performance management, and recognition programs
• Foster a culture of excellence, collaboration, and ownership

Property & Compliance Oversight

• Oversee housekeeping, maintenance, and safety programs
• Ensure compliance with operational and brand standards
• Manage property improvements to maintain boutique quality and aesthetic
• Maintain proficiency with property management and HR systems

Who You Are

• A boutique hospitality leader with a passion for creating exceptional experiences
• Detail-oriented, creative, and operationally savvy
• A self-starter who inspires and empowers your team
• Motivated by growth, culture-building, and long-term impact
• Committed to delivering personalized, memorable guest experiences

Education

• Associate’s degree or higher preferred
• High school diploma or equivalent required