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Front Desk Associate
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Job Info
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Pay range
$60K – $75K
Job type
Full Time
Location
Chicago
,
IL
Job Description
This is a front-of-house relationship-driven role, not just a basic front desk position. You will be the first impression of the practice and a key part of delivering a seamless, concierge-level experience to a discerning patient population. This role focuses on patient experience, answering phones, scheduling appointments, and administrative responsibilities. Also, must have the ability to confidently discuss a general overview of procedures and pricing over the phone.
Key Responsibilities
- Greet and assist patients in a professional, Warm, and Polished Manner
- Manage check-In and Check-Out Process, collect and process payments
- Perform basic administrative duties, including filing, preparing charts and occasional personal tasks for surgeons
- Answer Calls, schedule Consultations, and respond to inquiries over the phone and email
- Ability to convert inquiries into appointments
- Facilitate communication of messages between patients, nurses and doctors
Qualifications
- Two or more years of previous medical office or aesthetic office receptionist Experience. cosmetic and aesthetic medical experience preffered
- Background in patient-facing roles and comfortable with high expectation clientele
- Strong attention to detail and the ability to multi-task in face-paced environment
- Outgoing and friendly
- Seeking a long-term employee in a close knit team
- Passion for cosmetic surgery a plus
Benefits and Other Compensation Notes
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