Med Spa Front Desk Coordinator
Job Info
Job Description
Medical Spa Front Desk Coordinator
Pay: $25–$28/hour
Job Type: Full-Time or Part-Time (4-day workweek preferred)
Location: Torrance, CA
Join Our Growing Medical Spa Team!
We're seeking a polished, friendly, and highly organized Front Desk Coordinator to be the welcoming face of our busy, patient-focused practice. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys building relationships, and takes pride in delivering an exceptional client experience from the moment patients walk through the door.
As the first point of contact for our clients, you'll play a vital role in creating a warm, professional atmosphere while ensuring the front office operates efficiently each day. If you're proactive, detail-oriented, and passionate about aesthetics and outstanding customer service, we'd love to meet you.
Why You'll Love Working Here
- Flexible 4-day workweek preferred
- Collaborative, patient-focused team environment
- Highly discounted aesthetic treatments and skincare after 90 days
- Simple IRA retirement plan available
- Opportunity to grow within an established medical aesthetics practice
What You'll Do
- Welcome clients with warmth, professionalism, and exceptional customer service
- Schedule, confirm, and manage appointments efficiently
- Answer incoming phone calls, texts, and emails promptly
- Check clients in and out while maintaining accurate patient records
- Process payments and explain treatment packages
- Recommend skincare products and services when appropriate
- Coordinate provider schedules to ensure efficient patient flow
- Maintain a clean, organized, and inviting reception area
- Assist with inventory, retail displays, and general administrative tasks
- Deliver an outstanding client experience from start to finish
What We're Looking For
- Experience in a medical spa, plastic surgery, dermatology, cosmetic dentistry, or another patient-facing healthcare environment preferred
- Candidates with exceptional customer service experience from luxury hospitality or retail environments are also encouraged to apply
- Knowledge of aesthetic treatments, skincare products, and medical spa services is a plus
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Comfortable working in a fast-paced environment
- Professional appearance and positive attitude
- Reliable, punctual, and team-oriented
- Retail sales experience is a plus
Compensation & Benefits
- $25–$28/hour, based on experience
- Flexible scheduling with a preferred 4-day workweek
- Simple IRA retirement plan
- Highly discounted aesthetic treatments and services after 90 days
- Supportive team culture with opportunities for long-term growth
If you enjoy creating exceptional client experiences and want to be part of a welcoming, collaborative medical aesthetics practice, we'd love to hear from you.
Key Responsibilities
- Schedule, confirm, and manage appointments efficiently.
- Answer incoming phone calls, texts, and emails promptly.
- Coordinate with providers to maintain an efficient daily schedule.
- Recommend and sell skincare products and services when appropriate.
- Process payments and explain treatment packages.
Qualifications
- Previous experience working in a medical spa, aesthetic practice.
- Knowledge of aesthetic treatments, skincare products, and medical spa services.
- Strong multitasking and organizational abilities.
- Reliable, punctual, and a team player.
- Excellent communication and interpersonal skills.
Benefits and Other Compensation Notes
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