Tanja Doss

● Led year-over-year increase in patient visit volumes with no increase in staff. Went from 4,000 visits annually to over, 10,000 visits, ● Reduced call abandonment rate from 14% to 3.96% within 5 months, developed Golden Phone award to recognize highest, weekly staff achievement, ● Increased annual production each year without increasing staff, ● Managed four geographically different locations, ● Assisted with operational transition of three new clinic locations within in year, ● Developed and implemented new service lines in multiple specialties