Morgan Richardson

With nearly a decade as a receptionist in the veterinary field, I have honed the skills necessary to provide excellent customer service, manage multiple tasks efficiently, and handle sensitive information with discretion. In addition, I have a deep passion for wellness, aesthetics, and skincare, so I’m confident in my ability to contribute meaningfully to your mission of empowering patients to look and feel their best., In my previous roles, I became adept at balancing high-volume patient check-ins and check-outs, scheduling appointments, relaying client inquiries to doctors, handling payments, and even the occasional office tech support moment — without ever losing my cool or my smile. I also have experience with multi-line phone systems, patient record management and EMR systems, ensuring that all information is handled with the utmost attention to detail. I’m highly organized and efficient to know how to keep the front desk flowing like a yoga sequence. I fully understand the importance of being the first impression of the business and I pride myself on creating an environment where patients feel both confident and cared for., Beyond my administrative experience, I have always been passionate about skincare, wellness and aesthetics. I enjoy learning about how aesthetics, supplements, and other unique treatments can help people look and feel their absolute best. Whether it’s the science behind how peptides and glutathione work to keep skin plump and bright or the benefits of microneedling and laser resurfacing for severe hyperpigmentation —which is something I just started this year and I’m loving the results so far! I genuinely enjoy learning how all these beauty treatments work to transform skin. (And yes—I’ve got the Dermstore and Medspa receipts to prove it.) This makes me an empathetic and informed receptionist — someone who not only manages the front desk but can also guide and support patients from their very first interaction with the practice., I believe my strong customer service background, passion, and my attention to detail make me well-suited for this role. I am confident that I can smoothly transition into the medical spa field, and I am eager to leverage my skills in customer service to contribute to your team's success. Please feel free to contact me at your earliest convenience and thank you for your consideration!