Miguena Caku Kallugjeri

Dedicated healthcare professional with over 15 years of experience in medical assisting, phlebotomy, patient care, and healthcare administration. Skilled in staff leadership, workflow management, and front desk operations with hands-on expertise in Epic, Kronos, and compliance with HIPAA/OSHA standards. Experienced in plastic surgery, dermatology, and hospital-based care, with a proven track record of improving patient satisfaction, training and supervising staff, and supporting clinical operations. Fluent in Albanian, Italian, English, and Spanish, Miguena brings strong communication, problem-solving, and leadership abilities to both clinical and administrative roles.