Kayla Kaplan

With over 5 years of experience as a receptionist in the medical field, I have honed my ability to manage a variety of administrative and customer service tasks with precision, professionalism, and a deep understanding of the unique needs of patients., Throughout my career, I have developed strong communication skills, efficiently scheduling appointments, answering patient inquiries, and providing exceptional front-line support in a fast-paced environment. I am well-versed in managing medical records, verifying insurance information, and ensuring compliance with privacy regulations like HIPAA. My experience with office management software, multi-line phone systems, and data entry has allowed me to maintain smooth operations while prioritizing patient care. I also have years of experience in aesthetics receiving education sales training for Allergan, Galderma, Revance, and multiple different lasers.