Emily Heard

Most recently, I was working as a hybrid/remote Patient Coordinator & Operations for a concierge wellness tech start-up based out of California. I reported to the direct of Operations as well as our VP of Clinical. Unfortunately, as start-up stories go, funding and partnerships are heavily relied upon and not always guaranteed. While the teams in Texas and California have been dissolved, I would very much love the opportunity to contribute to a similar team again., The bulk of my recent work experience, however, has been in plastic surgery. As a surgery coordinator, I was their sole advocate in our practice, as I held their hand through the first steps of exploring options, treatment plan design, and checked on them frequently throughout the recovery process. I was responsible for all calendar management, assisting in coordinating travel, and designing compliance protocol for them so that they could achieve their best result. I believe this element is why I was able to build what became a thriving surgery practice (as they frequently mentioned me by name in their google reviews). While I loved my job at the time, I am looking for a position where I can utilize the skills I perfected there in a remote aesthetics/health tech setting today. I take pride in my ability to anticipate needs, proactively solve problems, and maintain composure in high-pressure situations. I’m confident that my ability to handle confidential information with discretion, and commitment to fostering a positive work environment have equipped me with everything needed to complete your administrative team. Please also see my attached letters of recommendation., Thank you so much for your time,, Emily Heard, 214/683-3382