Dayanha Bencid

I am a Practice Manager with extensive experience leading high-performing medical and wellness practices in fast-paced, client-focused environments. With a strong background in operations, concierge medicine, and team development, she excels at aligning daily execution with long-term strategy to drive growth, efficiency, and exceptional client outcomes., As Practice Manager and Head of Concierge at Gentera, I have overseen clinic operations, implemented streamlined systems, and built a culture of accountability and excellence. I have also led cross-functional teams, developed and enforced SOPs, optimized scheduling and inventory systems, and consistently delivered on ambitious KPIs. My expertise extends to client relationship management, ensuring that every patient interaction reflects a premium, personalized experience., Mt strength relies on my leadership and problem-solving skills. I am skilled at motivating teams, identifying growth opportunities, and ensuring operational excellence. I am very passionate about empowering individuals to look and feel their best, while cultivating a high-performance workplace culture that reflects brand values and elevates the client experience.